Privacy Policy

Notes on data protection:

The protection of your personal data is an important issue for Promecon GmbH, which we take very seriously. We act abide by the rules and handle personal data information compliant to the regulations of GDPR and the German Federal Data Protection Act (BDSG).

Hereinafter we would clarify type, extent, and purpose of the data collection and processing.

Please read the following information carefully.

We reserve the right to change our privacy policy conform to new legal requirements and without previous warnings.

If personal data (for example name, address or e-mail addresses) is collected on our site this will always be on a voluntary basis as far as possible. As far as possible, our offerings and services can always be used without divulging personal data.
The use of the obligatorily published contact data by third parties for sending advertising and information material which is not specifically requested is hereby expressly forbidden. The operators of the site expressly reserve the right to take legal steps in the case of unsolicited sending of advertising information, for example through spam mails.

Responsible office:

Promecon GmbH
Kreuslerstraße 10
20095 Hamburg


phone: +49 40 3690 1690
fax: +49 40 3690 1699

eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Data collection by accessing the Website

When visiting our website your browser transmits technical details to our webserver. Those details will be recorded temporary as log files to serve for data protection and security.
Log files can contain the following information:

  • Anonymized IP-address
  • Date and time of the request
  • Content of the request (Name and URL)
  • Notification whether data retrieval was successful
  • Browser and operating system information
  • Website from which you are visiting us

The above information is necessary to detect possible errors in links and programming, to improve our website, and to develop our IT-infrastructure. There is no assignment of personal data. In case there is a concrete evidence of a justified suspicion, we reserve the right to do a subsequent investigation of the log files.

Collection, use and processing of person persoal data:

Section 3 (1) BDSG refers personal data as an individual information of data relating to the personal or professional circumstances of a specific or specifiable person. This means that any collected information serving to identify an individual person are personal data. As far as personal information is collected on our website, occurs this on a voluntary basis, i.e. orders, inquiries, personal contact or process of your application. Those data information will be recorded and stored in the context of our business relation.

As far as possible, our offerings and services can always be used without divulging personal data.

Personal data will not be recorded and stored without your permission unless the law permits.

Purpose of personal data use:

Based on Art. 6, section1b GDPR we process personal data for fulfillment of a contract or in order to take steps at the request of the data subject prior to entering into the contract. This could occur for the following purpose:

  • For the performance of a contract
  • For processing your request

In the course of balancing of interests (Art. 6 (1 f) GDPR):

  • Performance of services
  • Optimization and further development of services
  • Promotion and/or market and opinion research purposes, unless you have not objected
  • evaluations
  • Data protection and data security
  • Legal affairs
  • Transfer of data within the group of Promecon GmbH, necessary for business processing

On the basis of your consent (Art. 6 (1 a) GDPR ):

  • For sending product and information material
  • Telephone contact
  • eMail-Marketing
  • Transfer of data within the group of Promecon GmbH
  • Transfer of data to third parties

Or because of legal requirements (Art. 6 (1 c) GDPR ):

  • business administration
  • compliance of legal regulations
  • Transfer of data to third parties

Transfer of your personal data

Basically, we just process your personal data within our company and the group of Promecon GmbH.

In the technical implementation we draw on specialized service providers (processor) which are contractually bound to act in accordance with the European privacy police (Art. 28 GDPR). Those processors could be based outside the EU as well. The process of personal data by processors takes only place after order confirmation and with strict regulations. Third parties, such as logistics companies, only receive authorization in personal data if this is necessary for the performance of a service. In the event that a lawfully acting authority or a law enforcement agency wishes to provide information about personal data, etc., we are legally obliged to disclose this information about you.

Legal basis and storage of your personal data:

Your personal data is stored with us for the period of an existing business relationship and for the purpose of data security. If the business relationship ends, the data is stored in accordance with prescribed statutory retention periods

The legal basis for this is Art. 6 (1 f) GDPR.

Contact form

On our website is a contact form with which you can contact us directly. The information transmitted via the contact form is used and processed exclusively in order to be able to process your request. The legal basis for this is Art. 6 (1) GDPR.

Use of Cookies

When visiting our website, we occasionally use cookies, small text files that are stored on your computer and stored by your browser. They serve to make our offer user-friendly, effective and secure. Passwords are not stored in cookies. Most of the cookies we use are called session cookies. They will be reset automatically at the end of your visit as soon as you log out. If you end the session by closing your browser, the cookie will persist for a while. You can influence the length of this period through settings on your computer. Then the cookie is either overwritten or deleted from your computer (client). Our cookies do not harm your computer and contain no viruses. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:

You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser or alternatively by clicking this link.

For more information about Terms of Use and Privacy (including Privacy Shield), see the Google Analytics Terms and Google Analytics Privacy Overview.


This website is intended for business customers and is not intended for children or teenagers. Without the express consent of the parent or legal guardian, children and adolescents under the age of 14 are prohibited from transmitting personal data on the Internet. We knowingly do not collect personal information from minors.

Information about your rights:

As a data subject, you have the following rights according to the laws of the GDPR:

  • Right of access by the data subject (Art. 15 GDPR)
  • Right of rectification (Art. 16 GDPR)
  • Right to erasure („right tob e forgotten“) (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Automated individual decision-making, incl. profiling (Art. 22 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR i.V.m § 19 BDSG)

Please let us know if you wish to exercise your rights. The exact contact details can be found at the end ("contact information") of this privacy policy

Data protection:

To protect your privacy, we use a variety of security measures.

Our website has secure socket layer encryption (SSL encryption), recognizable by the lock symbol in your browser line and the beginning address bar with https: //. In accordance with technological development, these measures are being continuously improved. Please note that despite our security precautions, data transmission is not completely secure, so data transmission is at your own risk.

Contact information:

If you have questions about the deletion, use and processing of your personal data or general questions about privacy at Promecon GmbH, please feel free to contact us:

Promecon GmbH
Data protection officer
Admiralitätstrasse 60
20459 Hamburg
phone: +49 40 3690 1690
fax: +49 40 3690 1699
eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Kreuslerstraße 10 | 20095 Hamburg

Tel. : +49 40 3690 1690
Fax : +49 40 3690 1699

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